Friday, March 30, 2007

Promises – A Rant:

People, I hate people. I have one woman I’m dealing with at the moment. The *only* woman I I have any dealings with, she’s claiming I ‘promised’ the air conditioning on her floor would be fixed this weekend. I have a registered 43 issues that require attention since I’ve commenced, yes your floor is cold, yes, I’m working on it. I have had contractors to the building on several occasions and I recently found out that the office fit out is disturbing the flow of air. Not the developer’s problem, which means its not *my* problem. Here is a snippet of the latest email:

Excuse my Sinicism as promises have rarely been kept in the past


I’ve been here for less than a month. Is one month enough time to pass judgement on promises being kept? I’ve left several messages for her and her return rate is less than 20%. I keep all my clients up to date. Always have, always will, people can’t get stroppy when they have developed a good report. Anyway, it’s a snide miss-spelt comment, not a wise move to have in writing. I will disregard after this post. I sometimes wish I were like other people and just throw her file on the bottom of the pile, but noooooo I have to prove myself. 8.30 Monday, I’m buying the contractor a coffee and it’s being fixed.

I have never promised a thing in my working career. Not. A. Thing. Fact. My first lesson: Never commit.

Fuck people! One hour to go.


*** Edit 4.26pm. I advised the managing director to ensure this 'promise' wasn't made by another party, in other words, covering myself. The reply: Are they fucking joking?

4 comments:

general_boy said...

ugghuughhgguuugghgugggggg... aren't the general public sooooo revolting to deal with? I've had a couple of customers like that... and you bend over backward for them ( at the expense of other easier, BETTER customers ) and they keep finding somethng else to whine about. I'm lucky... if they piss me off too much I just triple the price an sub out the work... you don't have that luxury in this case. Definintely ply the workmen. I suspect you're pretty good at that Natalie!!! :P

The Stormin Mormon said...

I'm the same way to making promises at work. I do not promise ANYTHING. I will assure people that I will do my best. I let them know that it's at the top of my priority list. I even tell them that I will drop everything and get to work on their problem until it's done...

But I will not make promises, because you shoot yourself in the foot once, and people think that they have something on you.

And I hate people to, but for different reasons.

Anonymous said...

I hear you there. I am so sick of people who think they are the centre of the universe and everything revolves around them. I could rant for pages about them lol

Steph said...

Fuck her aircon. She'd be goin to the bottom of the pile with me!! Twat.